At Fred Wander, we are committed to delivering your orders safely and efficiently, no matter where your adventures take you. Our goal is to ensure that your products arrive in excellent condition and as quickly as possible.
Order Processing
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All orders are processed once payment has been confirmed.
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Orders are carefully packed to protect your items during transit.
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You will receive a confirmation email with your order details once your purchase has been completed.
Shipping Methods
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We partner with trusted carriers to ensure secure and reliable delivery worldwide.
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Tracking details will be provided via email once your order has been dispatched, allowing you to monitor your shipment at every step.
Shipping Fees
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Shipping costs are calculated at checkout based on your location and order details.
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Any applicable taxes, customs duties, or import charges are the responsibility of the customer.
Damaged or Lost Packages
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If your order arrives damaged, please contact us immediately at [email protected] with photos of the product and packaging.
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In the event of a lost package, we will work with the carrier to resolve the issue and assist you with a replacement or refund when applicable.
Contact Us
For any questions regarding shipping, please contact our support team at [email protected].